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SuccessFactors Business Support

Business Support

Our Business Support offer provides operational support for Human Resource Information System (HRIS) projects alongside the Human resource (HR) profession. We aim to position ourselves alongside your company allowing us to help you make the best, objective decisions in your interest, and to guide the software editors and integrators. Our HRIS expert team is here to preserve your business’ best interests, and to assist you in resolving issues that may be considered highly technical.

We offer experienced reinforcements at your continuous disposal to replace all or part of your operational presence during your project. We are here to help you make the best choices during structural arbitrations.

IRH offers its expertise on many international implementation projects of SuccessFactors for Employee Central (EC) and all modules of the SuccessFactors suite. Our understanding of HRIS projects allows us to recommend the best practices regardless of the solution chosen as we have developed an in-depth expertise of SuccessFactors. 

Our experts are at your disposal for the following modules :

  • Core HR : Employee Central, Time And Attendance , EC Payroll
  • HCM Suite: Recruiting/ RMK, Onboarding, Learning, Compensation, Performance, Succession

Deliverables

  • Project management and steering committee
  • Business process design
  • Change management strategy and implementation
  • Testing strategy and execution
  • GDPR Alignment
  • Deployment strategy
  • Realisation of technical projects via specialized consultants in the fields of WFA & reporting, SAP Jam

Step by step towards a Successful project !

1. DESIGN

The design phase allows you to express your ambitions, your needs, your organisational and regulatory requirements that will be transcribed through a specification (was this translated from Cahier des Charges?). This is the creative phase where the primary objective is to create a system and functional processes that meet your needs whilst taking into account any possible constraints.

3. TESTING

The acceptance test allows us to identify the dysfunctions and guarantees the users equal adequacy between the expression of their needs and the target solution. The acceptance test allows us to correct the identified dysfunctions. The objective is to measure your level of satisfaction between the target and delivered products.

5. DEPLOYMENT

The objective of the deployment is to put into place the application validated during acceptance phase. The overall challenge is to provide you with a stable solution that meets your expectations, as well as to support the users as they adapt to the use of the tool.

2. DATA MIGRATION

Data management is one of the major issues when implementing a new tool or changing a solution. Data recovery consists of recovering existing data and processing it before loading it into a new system. A diagnosis of the data and a data recovery strategy must be established in order to ensure a successful data migration.

4. INTERFACES

Interfaces allow you to understand the integration techniques between your internal systems and your new HR tool. This phase is crucial to ensure that the tool has been configurated to provide seamless communication. It is important to look at the integration techniques in order to define a schedule involving the people concerned, before being able to deploy the interface and verify its proper functioning.

Reviews
The people involved are very qualified and available. The services met our initial needs as closely as possible, while respecting the budget and timing. The IRH team allowed us to manage the implementation of Employee Central Success Factors in a much more serene way. We benefited from relevant advice. We were truly accompanied. Thanks to you.
Frédérique Davaine - Payroll & Compensation Manager
Frédérique Davaine - Payroll & Compensation Manager Schindler
IRH showed a good reactivity on the new requests for the identification and the provision of the resources and the proposed profile was completely in conformity with the need. Pierre is, since almost 1 year, a very appreciated reinforcement for his skills of AMOA with project deliverables of very good quality, a rigorous follow-up of the actions, the international coordination and the help to the project management. He is very well integrated into the team and has very good relations with the various stakeholders of the sHaRe+ HRIS project and knows how to keep a positive state of mind in all circumstances.
Delphine Levesque - HRIS Manager
Delphine Levesque - HRIS ManagerCANAL+
IRH has accompanied us for 4 years in our digital transformation project, they are a dynamic and committed team with a great sense of customer service. They quickly understood our challenges, and our culture and were able to adapt to them. They provided us with great flexibility in their support system, through a wide range of skills that we could utilise according to our needs. We are now achieving our objectives with this program, thanks to their contributions as a key partner in this transformation.
Nicolas Barou -HR Project Manager
Nicolas Barou -HR Project ManagerSonepar
It has always been a pleasure to work with the IRH staff. They have always been friendly, professional and thorough.
Cédric Kervadec - HR Project Manager
Cédric Kervadec - HR Project Manager Koniambo
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